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Category \ Administration


I have a ‘pet peeve’ that I mention often when I speak at events. The Electronic Medical Record (EMR) was designed to assist the clinician in creating a “Point of Care” method of documentation that would improve communication among disciplines, … Keep Reading
The Centers for Medicare and Medicaid Services (CMS) is looking for hospices to help them develop the new assessment tool for hospice providers. The Hospice Outcomes and Patient Evaluation, or HOPE, as it is referred to by regulators, is the … Keep Reading
In a recently published Final Rule, CMS clarified the new regulatory guidelines for hospice emergency preparedness. The rules were part of a larger group of changes that are designed to relieve compliance burdens that have taken up time and resources … Keep Reading
The 2020 Home Health Final Rule was officially published November 8, 2019, and although the Patient-Driven Groupings Model (PDGM) has been the major focus of published reports to date, this final policy document covers many other aspects of home health … Keep Reading
As the home health industry evolves under the Patient-Driven Groupings Model (PDGM), providers must continue to be mindful of how their practices of delivering quality care can evolve as well. The adjustment to the new payment reform has forced providers … Keep Reading
There are many reasons that OASIS accuracy is vital to the success of an agency. But it is so much more than just the connection between accurate information and episode reimbursement. It is also important to keep in mind the … Keep Reading
Under the current fee-for-service payment system, there is not always a clear correlation between good quality ratings and the amount of money Medicare spends on home healthcare reimbursement. Indeed, increased spending is not always associated with higher quality care or … Keep Reading
The nationwide caregiver and nursing shortage is projected to worsen in the coming years due to the increase in aging baby boomers. Staffing challenges, from caregiver hiring to retention, were the top concern for 77% of home care agencies surveyed … Keep Reading
If there is one thing Joel Theisen, BSN, RN is passionate about, it’s developing proactive, preventative long-term care for older adults. Theisen is chief executive officer and founder of Lifesprk, an innovative home care company based in Minnesota that is … Keep Reading
The Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) patient engagement survey impacts the bottom line of home health agencies substantially, by attracting referral sources and value-based reimbursement. It is imperative for organizations to understand the HHCAHPS survey, … Keep Reading
The Centers for Medicare and Medicaid Services (CMS) releases an annual list of the top ten items that hospice agencies were cited for in the previous year. The list is meant to be a guide for hospice providers to know the … Keep Reading
Each year the Centers for Medicare and Medicaid Services (CMS) releases a list of the top ten errors that hospice agencies were cited for in the previous year. The list is meant to be a guide for hospice providers to … Keep Reading

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