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Category \ Hospice

A robust orientation for every staff member should be provided by the organization to reduce time for QA staff and ease the frustration of clinical field staff.
Clean Up Your Team’s Documentation Practices to Satisfy Quality Assurance
Author: Arlene Maxim, RN, HCS-C, Senior Vice President of Clinical Services
Date: March 17, 2022
Often in reviewing clinical records, quality assurance (QA) staff look for items that are not a concern for surveyors or auditors. Inconsistency, requests, and phone calls from QA while doing visits and interruptions when at home all add to the … Keep Reading
Hiring the right candidate goes beyond assessing their technical skills and knowledge. During your hiring process, ask competency-based interview questions to identify candidates who share the same values as your company and will fit in your workplace.
Interview Tips to Hire the Right Person for the Job
Author: Anita Paxton, Vice President, Talent Management
Date: March 15, 2022
The shift to value-based care means a shift of priorities, starting from the very beginning: hiring quality caregivers and staff. So how do you identify a person that will thrive in your organization? Hiring the right candidate goes beyond assessing … Keep Reading
Because the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey will be critical in the upcoming value-based purchasing environment, home health organizations need to be aware of what the survey measures and how to optimize HHCAHPS performance.
How to Improve Home Health CAHPS Scores for VBP Scrutiny
Author: Arlene Maxim, RN, HCS-C, Senior Vice President of Clinical Services
Date: March 10, 2022
Because the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey will be critical in the upcoming value-based purchasing environment, home health organizations need to be aware of what the survey measures and how to optimize HHCAHPS performance. … Keep Reading
Industry-wide dependence on interoperability has increased so drastically that remote care monitoring (RCM) is unofficially being called the seventh discipline in the plan of care. Data standards, called the Fast Healthcare Interoperability Resource (FHIR), have been developed to define how healthcare information can be exchanged electronically to improve interoperability, with CMS calling FHIR “critical” for seamless exchange. Having a technology partner with a robust interoperability ecosystem has never been more important.
The Goal and ROI of Healthcare Interoperability
Author: Brian Nelson, Product Marketing Manager
Date: March 8, 2022
The healthcare industry and the Centers for Medicare and Medicaid Services (CMS) continue to push and incentivize the use of integrative technology to solve healthcare challenges. Industry-wide dependence on interoperability has increased so drastically that remote care monitoring (RCM) is … Keep Reading
Telehealth Linked to High Points in Home Health Value-Based Purchasing (HHVBP)
Author: Arlene Maxim, RN, HCS-C, Senior Vice President of Clinical Services
Date: March 3, 2022
Patient satisfaction is now even more of a focus for home health organizations as adjustment payments will soon place more emphasis on value. In doing so, Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) surveys will take on … Keep Reading
Because March is recognized as National Social Work Month, let’s celebrate the social workers around us who are sometimes unsung heroes.
How Social Work Fills in the Gaps for Value-Based Care Success
Author: Amy Smith, LCSW
Date: March 1, 2022
In 2020, several hurricanes hit the Gulf states, causing major destruction and devastation. At that time, I was working for a hospice and home health organization that had locations in the areas that were hit hardest. I was on calls … Keep Reading
With recent reports that the cost of COVID-19 social isolation has reached nearly $7 billion, we may soon see remote care monitoring (RCM) in the home expand exponentially. RCM may soon be considered the “seventh discipline” on many home health plans of care.
Will Remote Care Monitoring Soon Become the Seventh Discipline in the Plan of Care?
Author: Arlene Maxim, RN, HCS-C, Senior Vice President of Clinical Services
Date: February 24, 2022
Over the past two years, we have seen a dramatic increase in the use of remote care technology in clinical practices of all kinds. With recent reports that the cost of COVID-19 social isolation has reached nearly $7 billion, we … Keep Reading
One way organizations can set themselves apart is by offering a comprehensive mileage reimbursement plan. In this plan, caregivers are reimbursed for business miles driven on a cents-per-mile basis.
Retain Employees with a Mileage Reimbursement Plan
Author: Brian Nelson, Product Marketing Manager
Date: February 22, 2022
Care at home organizations are dealing with an influx of resignations on top of an already decades-long healthcare staffing shortage. Dubbed “the Great Resignation,” the numbers associated with the worker scarcity are astounding: one in five healthcare workers have quit … Keep Reading
If you have worked in long-term care, you are most likely familiar with enforcement remedies. However, all hospice organizations need to be familiar with the newly-enacted enforcement remedies that come with survey deficiencies.
New Survey Requirements Bring New Enforcement Remedies
Author: Zaundra Ellis, Vice President of Hospice Solutions
Date: February 15, 2022
The hospice industry is no stranger to regulatory and compliance matters but lately they have become more stringent. As hospice professionals, we work diligently to exceed the regulations outlined in the Hospice Conditions of Participation, yet when we evaluate the … Keep Reading
These rising costs created the need for pharmacy benefit management companies, intermediaries between hospice organizations and pharmacies that provide medications for patients. Use of a pharmacy benefit manager will help improve hospice operational efficiencies and patient care.
Maximize Your Hospice Organization with a Pharmacy Benefit Manager
Author: Brian Nelson, Product Marketing Manager
Date: February 8, 2022
When a patient is receiving hospice care, one major facet of that care is medications. The average hospice patient receives more than 10 medications a day, which can be immensely expensive for consumers and hospice organizations. These rising costs created … Keep Reading
An easy-to-use home care solution that aligns with industry partners to create a vast interoperability ecosystem will support organizations in achieving these goals.
Five Ways Software Interoperability Enhances Efficiency
Author: Brian Nelson, Product Marketing Manager
Date: February 3, 2022
We know interoperability improves care coordination, a sore spot in many providers’ operations. Yet interoperability impacts more than just care transitions. An integrated operational method enables a seamless delivery of quality care while also improving efficiency and decreasing costs. This … Keep Reading
While employee engagement has been a focus for some organizations, the pandemic has highlighted the importance of making this a major priority. This was confirmed in a survey conducted jointly by Axxess and healthcare consulting firm SimiTree, getting industry feedback from more than 1,800 home-based care providers from organizations of all sizes.
The Engagement Equation: Employees and Organizations Each Play a Role
Author: Christina Andrews, Senior Director of Professional Services
Date: February 1, 2022
While employee engagement has been a focus for some organizations, the pandemic has highlighted the importance of making this a major priority. This was confirmed in a survey conducted jointly by Axxess and healthcare consulting firm SimiTree, getting industry feedback … Keep Reading
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