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Category \ Operational


While the Patient-Driven Groupings Model (PDGM) has been in effect for more than four years, many organizations still struggle to optimize their operations under its guidelines. To help organizations understand the clinical elements that impact payment under PDGM, Axxess Director … Keep Reading
The use of artificial intelligence (AI) continues to be a topic of discussion in the care at home industry. While the functionality of AI is constantly evolving and improving, a pair of industry leaders shared the ways AI can be … Keep Reading
The Centers for Medicare and Medicaid Services (CMS) has updated the Medicare Benefit Policy Manual to include services by marriage and family therapists (MFTs) and mental health counselors (MHCs) in hospice care. This expansion aims to enhance the psychosocial services … Keep Reading
The Centers for Medicare and Medicaid Services (CMS) created the Home Health Value-Based Purchasing (HHVBP) Model in 2016 to improve efficiency and quality in home health services and ensure the appropriate patients receive this care. Measuring baseline performance began in … Keep Reading
The influence of technology in home healthcare is constantly growing, introducing new efficiencies and improvements in patient care as it evolves. A panel of healthcare and technology experts convened at the 2024 Axxess Growth, Innovation and Leadership Experience (AGILE) to … Keep Reading
Fraud and abuse can lead to audits and scrutiny. A panel of industry experts including legal, public policy and financial experts spoke on how providers can prepare for a successful future at the 2024 Axxess, Growth, Innovation and Leadership Experience … Keep Reading
Home-based care has come a long way since 2020. But for the industry to rise to the next level and better leverage innovative technologies, a greater degree of interoperability is needed, according to Tim Ingram, executive vice president of interoperability … Keep Reading
Between reimbursement cuts and regulatory changes, the care at home industry faces many challenges. While these issues must stay top-of-mind for organizations, industry leaders should also begin to focus on developing the next generation. Ryan Klaustermeier, MSN, RN, Vice President … Keep Reading
Many care at home organizations, especially hospice providers, are considering adding palliative care services as a separate business line. Community-based palliative care programs can address gaps in care for patients with a serious illness and serve as a referral source … Keep Reading
From staffing to marketing, there are many factors that influence a home care organization’s success. It’s important for home care organizations to ensure their clinical and operational strategies align to support the organization’s viability and growth while still meeting client … Keep Reading
Facing rising costs of care and potential changes to reimbursement, many care at home providers are looking for ways to reduce costs while providing high-quality care. One area providers can evaluate to mitigate revenue changes is their census data. An … Keep Reading
As the care at home industry prepares for value-based care, organizations must find ways to consistently monitor their quality to ensure a steady revenue stream. Those who are not continually making measurable improvements will fall behind. Therefore, managing data will … Keep Reading

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