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Category \ Operational


Low Utilization Payment Adjustment (LUPA) rates were higher than expected in 2020, with home health organizations receiving lower reimbursements as a result. There are tools available within a home health software that administrators can use to easily follow the billing … Keep Reading
Home care organizations went through a significant transition this year, with the 21st Century Cures Act requiring electronic visit verification (EVV) for all Medicaid personal care visits. Change inevitably brings growing pains, so it is important for organizations to remain … Keep Reading
The words “pediatric palliative care” strike fear in many healthcare providers. Picturing children and their families suffering can be so overwhelming that it becomes a barrier to truly understanding the good things that come from the provision of pediatric palliative … Keep Reading
Caregivers often leave home care organizations due to poor communication and scheduling difficulties. Eliminating these stressors should be a top priority for home care administrators, especially considering labor costs can account for 60% of a healthcare organization’s operating budget. Begin … Keep Reading
How do we deliver the best patient experience for the greatest number of people in an affordable manner? This is ultimately the goal of each home healthcare organization and an initiative that relies on many factors, starting with a commitment … Keep Reading
Would you like to improve your client outcomes? Have you had any incidents in the past year? Is your caregiver turnover rate high? If yes, you might want to consider implementing a skills week at your home care organization. It … Keep Reading
As hospice organizations continue to span the spectrum of the post-acute industry, many consider palliative care to be part of a natural progression. According to the 2020 National Hospice and Palliative Care Needs Survey Results Summary, 69% of its members … Keep Reading
According to the United States Census Bureau, the number of the nation’s 65-and-older population has grown by more than one third since 2010. With this growth, the number of people diagnosed with a serious illness has climbed, increasing the need … Keep Reading
April marks the start of National Stress Awareness Month, which has been held every April since 1992 to increase public awareness about the causes of and cures for modern stress. According to the American Institute of Stress, about 90% of … Keep Reading
It’s been a year since we had our indoctrination to the COVID-19 pandemic. As we seem to be gaining momentum on vaccinations in the United States, we need to start thinking about the “other side” of COVID-19. What will our … Keep Reading
Home care organizations must plan for emergencies of all kinds and be ready for any disaster. Yet, the COVID-19 pandemic still caught even the most prepared organizations off guard. During these trying times, organizations had to adapt and find new … Keep Reading
It is an easy argument to make that the COVID-19 pandemic has affected everyday life for almost everyone. The hospice industry and hospice professionals that provide care are no exception. Hospice organizations have adjusted the ways that care is provided … Keep Reading

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