Category \ Operational
One of the few constants in home care is change. There can be worldwide changes, like managing your client caregivers and organization through the challenges of the COVID-19 pandemic. Industry-wide changes are common, such as Medicare Advantage Plans reimbursing for … Keep Reading
Axxess founder and CEO, John Olajide, recently sat down with Edo Banach, the president and CEO of the National Hospice and Palliative Care Organization (NHPCO), for a conversation featured in NHPCO’s new podcast series, Leading Person-Centered Care. The wide-ranging conversation … Keep Reading
A clinical supervisor (CS) has a demanding job. Good organizational habits and efficiencies are the keys to their success. In order to understand how these key elements play a role in job success, let’s look at the professional life of … Keep Reading
The current health of any home care organization can be measured in a variety of ways. One of the most effective is to evaluate the number of caregivers on the roster and how efficiently they are being utilized. Scheduling for … Keep Reading
While it may seem like a simple concept, effective communication takes a lot of effort for an organization. Now, more than ever, it is critical to ensure your caregivers are getting the information they need during these uncertain times. Since … Keep Reading
Home care organizations are made up of two very different yet integral teams, clinicians and operators. We have explored the differences between the two teams in the first part of our series. To ensure long-term success, it is important for … Keep Reading
The clinicians and operators of your organization must work together toward a shared goal by carrying out their separate roles. We have explored the differences between the two teams in the first part of our series. To ensure long-term success, … Keep Reading
The Hospice Item Set (HIS) is one aspect of the Hospice Quality Reporting Program (HQRP) that was mandated by the Affordable Care Act of 2010 and the Social Security Act. Axxess provides a full explanation of the importance of the … Keep Reading
Home care organizations are made up of two teams: clinicians and operators. A successful marriage between these teams is like a pair of glasses. Each lens has a separate focus but only when connected and working together can you achieve … Keep Reading
Home care organizations are made up of two teams: clinicians and operators. A successful marriage between these teams is like a pair of glasses. Each lens has a separate focus but only when connected and working together properly can you … Keep Reading
Effective communication is the foundation of a successful home care business but it can be overlooked due to demanding schedules and hurried operations. The communication lanes in a home care organization are rapid and complex, with information often flowing in … Keep Reading
When you think about customer service, hospice may not be the first image that comes to mind. However, providing hospice care requires a great deal of customer service aptitude from hospice professionals. While the interdisciplinary group (IDG) works together to … Keep Reading
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- Financial (84)
- Home Care (378)
- Home Health (369)
- Hospice (406)
- Operational (242)
- Palliative Care (156)
- Patient Engagement (72)
- Regulatory (202)
- Revenue Cycle Management (42)
- Staffing (53)
