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Category \ Operational


Insights from the Future of Home Health: IOM-NRC Forum on Aging, Disability and Independence Workshop Ecosystems work together so that all members can survive, change and grow, in accordance with the availability of resources to foster growth. Health care is … Keep Reading
This week marks Customer Service Week, a week set aside to raise awareness of customer service and the vital role it plays in successful business practice and growth.   Customer Service Week is not a bank holiday; a time to feast … Keep Reading
As home health care companies struggle to keep reduce employee turnover rates and compete to attract clients, one element is at the heart of an agency’s success: training. Ongoing training programs for employees to advance their skills can reduce costly … Keep Reading
In the home health industry, coding on the OASIS, the Plan of Care, and the Claim must match and must comply with ICD-9-CM coding guidelines. Incorrect coding and sequencing has been a concern of CMS for several years; and Home … Keep Reading
The U.S. health care system ranks as one of the most costly systems to operate in terms of per capita health care spending.  A significant portion of these costs can be attributed to the high incidence of chronic illness among … Keep Reading
National Health IT week is a culmination of many different organizations, groups, associations, businesses and providers who are working to transform the health care industry on a global level. As the need for smarter, faster and better health care grows, … Keep Reading
It is well known that most seniors and individuals with disabilities, if given the choice, would rather reside at home than in an institutional setting. Maintaining an involvement with their communities, their loved ones and being in a familiar space … Keep Reading
HIMSS Analytics report sees two-way video as key component of value-based care Nearly half of healthcare organizations polled for a new HIMSS Analytics report use telemedicine technology — with some of them combining as many as four different tools to enable … Keep Reading
In the first part of this series (HHCAHPS 101), we learned about HHCAHPS and its importance. As we recall, HHCAHPS stands for The Home Health (HH) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey, and is designed to “measure … Keep Reading
Dear Friends, Axxess is on the move. As part of the company’s continued growth while providing best-in-class technology and service for our customers in the home health software market, we’ve announced plans to expand our corporate headquarters in Texas. This … Keep Reading
The Centers for Medicare & Medicaid Services (CMS) has issued four change requests that provide guidance on home health policy and claims processing issues, seeking to improve compliance and prevent program vulnerability. The first, Change Request 8699, prevents duplicate payments when … Keep Reading
Mobile devices not only offer the nurse or therapist in the field the ability to easily document his or her services, but the addition of an electronic visit verification, right on the spot, when the care is delivered, makes the … Keep Reading

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