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Category \ Patient Engagement


The healthcare industry continues to face staffing challenges. In an education session at the 2024 Axxess, Growth, Innovation and Leadership Experience (AGILE) , Fatou Ceesay, President and CEO of Cairasu Home Care, David Totaro, Chief Government Affairs Officer of BAYADA … Keep Reading
While they are a key component in healthcare, many compliance training programs can feel outdated, disengaging and nonproductive. However, it’s possible to overcome those challenges when you’re working with the right partner. Christina Andrews, Senior Director of Professional Services at … Keep Reading
Axxess’ Training and Certification+ Personal and Professional Safety is a multi-course program designed to enhance the safety of care in the home. Christina Andrews, Senior Director of Professional Services at Axxess, spoke with Arlene Maxim, RN, HCS-C, Senior Vice President … Keep Reading
The Centers for Medicare and Medicaid Services (CMS) issued the final rule for the Fiscal Year (FY) 2025 Hospice Payment Rate Update at the end of July. This rule brings several significant updates to Medicare hospice payment rates and policies, … Keep Reading
When someone is facing a serious illness, overcoming the myths and misconceptions about hospice services is a big first step. When first hearing the words hospice or palliative care, most people have a visceral reaction — fear. The terms hospice … Keep Reading
We know that falls in older adults can cause a major impact to their quality of life, high costs and even death. A fall risk assessment and prevention are key to safely aging in place for this population. What caregivers … Keep Reading
There is no doubt that the COVID-19 pandemic affected millions of people worldwide. Disruption in healthcare services not only impacted physical ailments, but also mental and psychosocial wellbeing. According to the World Health Organization (WHO), a recent scientific study revealed … Keep Reading
Most Americans do not have a plan in place for end-of-life care. A lack of these advance directives, currently used by only one in three people, directly leads to higher healthcare costs and a distinct disconnect between the patient’s wishes … Keep Reading
In 2020, several hurricanes hit the Gulf states, causing major destruction and devastation. At that time, I was working for a hospice and home health organization that had locations in the areas that were hit hardest. I was on calls … Keep Reading
Over the past two years, we have seen a dramatic increase in the use of remote care technology in clinical practices of all kinds. With recent reports that the cost of COVID-19 social isolation has reached nearly $7 billion, we … Keep Reading
Hospice Quality Reporting Program updates were at the forefront of the FY 2022 Hospice Final Rule. The Hospice Care Index and Visits in the Last Days of Life, both claims-based measures, will provide consumers with visibility into the quality of … Keep Reading
Gone are the days of clinicians answering patient outcome questions “from the bottom up” on admission and “from the top down” for discharge. The original Home Health Value-Based Purchasing (HHVBP) Model was rolled out in 2016 to nine states across … Keep Reading

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