Stories that warm the heart -like the one told below- are repeated daily due to the care and concern exhibited by home health agencies all over the US. A growing number of the most highly effective agencies are utilizing Axxess’ Agencycore web based, state of the art platform to organize their skilled nursing, therapy and aide scheduling, their regulatory compliance with Medicare, their billing of patient episodes with Medicare and other insurers, and their need for the maintenance of client’s Personal Health Information in a secure and forthright manner. All these features and excellence are provided to clients at a fraction of the cost of other platforms.
“Sylvia van Zweeden has always been independent. A hard working single mother, she raised two daughters and bought her own house 30 years ago. When Sylvia turned 28 years of age, she was diagnosed with multiple sclerosis and by the time she was 36 she was using crutches to get around. Within 12 years, she was confined to a wheel chair and had to leave her full-time work.
Sylvia stated, “I was around 48 years of age when I started to need someone to come in and help me do things,” said Sylvia. “You don’t like to think you are that disabled or that handicapped. I hated having to ask for help because I felt too young to need that kind of help.”
A Local Hospice had cared for her father, and when Sylvia was complaining about the quality of care she was receiving from her current home health agency, her mother suggested another local Home Health provider. Eight years later, Sylvia and her home health agency team have continued to work together to maintain her busy life with dignity and independence.
A return to productivity – Ever ambitious, Sylvia now operates an income tax preparation service from home. Three days a week Guadalupe Corona, a Home Health Aide, visits Sylvia’s home and helps prepare Sylvia for her day. When Sylvia describes her relationship with Guadalupe, she smiles widely. She has been caring for Sylvia for almost seven years, and they have an obvious routine.
“My home health partners make it so I can get up in the morning and run my life,” explains Sylvia. “Guadalupe washes my hair, makes me breakfast, gives me a bath, and helps me dress. She gets me ready for my day so I can conduct my business. In essence she prepares me for a day’s work.”
The care Sylvia receives from her agency also takes the pressure off her family. Her husband, equally busy with running his own business, is able to leave for work in the morning knowing that she will be cared for. Her two daughters and five grandchildren all who live nearby also feel more confident knowing that her agency’s aides and nurses will be there to help.
“Everybody I come in contact with at the agency is very understanding,” exclaimed Sylvia. “They make me feel like a human being. Often their visits seem more like a friend coming by and helping, rather than it being their job. Home health care and support makes it possible for me to feel that independence again.”
A Grace gift: Dignity – Effective Home Health Agencies enable patients to retain a semblance of normalcy, despite their need to be cared for as a disabled or afflicted person. Home health is a noble calling. This is a calling that gives people back their dignity, even in the face of almost unimaginable disability. [Excerpted human interest story from Pathways, San Francisco, CA- (http://www.pathwayshealth.org/home-health/caring-story-1.html)]
Axxess Healthcare Consult, http://www.axxessconsult.com is a home health industry thought leader and provider of support, consulting, training and technology services to the home health care industry. The flagship Agencycore® Home Health Software is a powerful and easy-to-use Home Health Software that empowers home health agencies by helping them increase revenue, decrease cost, improve workflow and collaboration, and improve compliance and productivity. Axxess offers the most comprehensive web-based home health software by integrating all aspects of a home health agency’s operations.
