Caregivers are not the only healthcare professionals facing extreme burnout. Physicians are slogging through many of the same challenges. Your clients’ care is funneled through a system clogged with an abundance of paperwork and a shortage of staff.
Electronic medical record (EMR) software was designed to ease this strain, especially if... Keep Reading
Often in reviewing clinical records, quality assurance (QA) staff look for items that are not a concern for surveyors or auditors.
Inconsistency, requests, and phone calls from QA while doing visits and interruptions when at home all add to the confusion surrounding documentation. The ambiguity behind reviews can lead to frustration... Keep Reading
The shift to value-based care means a shift of priorities, starting from the very beginning: hiring quality caregivers and staff. So how do you identify a person that will thrive in your organization?
Hiring the right candidate goes beyond assessing their competency and knowledge. During your hiring process, ask skills-based interview... Keep Reading
Because the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey will be critical in the upcoming value-based purchasing environment, home health organizations need to be aware of what the survey measures and how to optimize HHCAHPS performance.
As each item in the HHCAHPS grading is reviewed, there are... Keep Reading
The healthcare industry and the Centers for Medicare and Medicaid Services (CMS) continue to push and incentivize the use of integrative technology to solve healthcare challenges.
Industry-wide dependence on interoperability has increased so drastically that remote care monitoring (RCM) is unofficially being called the seventh discipline in the plan of care.... Keep Reading
Patient satisfaction is now even more of a focus for home health organizations as adjustment payments will soon place more emphasis on value. In doing so, Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) surveys will take on an entirely new level of importance.
The Centers for Medicare and... Keep Reading
In 2020, several hurricanes hit the Gulf states, causing major destruction and devastation. At that time, I was working for a hospice and home health organization that had locations in the areas that were hit hardest.
I was on calls with the regional and corporate teams to ensure our staff, patients... Keep Reading
Over the past two years, we have seen a dramatic increase in the use of remote care technology in clinical practices of all kinds. With recent reports that the cost of COVID-19 social isolation has reached nearly $7 billion, we may soon see remote care monitoring (RCM) in the home... Keep Reading
Care at home organizations are dealing with an influx of resignations on top of an already decades-long healthcare staffing shortage.
Dubbed “the Great Resignation,” the numbers associated with the worker scarcity are astounding: one in five healthcare workers have quit their jobs since February 2020. Of those who have stayed, 30%... Keep Reading
As we continue to face repercussions of the pandemic, we also face an epidemic related to the shortage of staff in almost every home health organization across the country. There is no exception.
Technology has played a significant role in caring for COVID-19 patients for the past two years. The use... Keep Reading
The hospice industry is no stranger to regulatory and compliance matters but lately they have become more stringent.
As hospice professionals, we work diligently to exceed the regulations outlined in the Hospice Conditions of Participation, yet when we evaluate the compliance of our organizations, we can find new opportunities for improvement.
Analysis... Keep Reading
With the implementation of the Notice of Admission (NOA) at the beginning of 2022, we have seen some issues occur with each Medicare Administrative Contractor (MAC) and their acceptance of the NOA.
These issues should be reviewed at each of the MAC’s websites (Palmetto, CGS/NGS) for continued tracking and updated instructions... Keep Reading
