In this episode of Help Choose Home, we welcome Rosalind Marshall-Jones, CEO and founder of Jacksonville’s Best Caregivers. Roz has been in the caregiving field since 2009, assisting families both in Jacksonville and outside of her immediate service area through virtual caregiving support.
Helping families navigate the caregiving journey is one... Keep Reading
An intuitive, innovative home health software is necessary for organizations to keep up with the pace of regulatory changes and the evolution of the industry. Each of Axxess’ in-house product team members bring an average of ten years of home health experience, collaborating with engineering to build features that help... Keep Reading
One of the few constants in home care is change. There can be worldwide changes, like managing your client caregivers and organization through the challenges of the COVID-19 pandemic. Industry-wide changes are common, such as Medicare Advantage Plans reimbursing for home care services. Policy and regulatory changes come from state... Keep Reading
Hospice and palliative care patients often have multiple symptoms that can make creating and following a plan of care difficult. The Edmonton Symptom Assessment Scale (ESAS) is a validated symptom rating tool that has been used extensively worldwide for nearly 30 years. It is designed to assist with the assessment... Keep Reading
Administrators and designated staff in home care organizations spend countless hours working on authorization requests. Tracking requests can be time-consuming and difficult to maintain, and most organizations have unfortunately experienced large write-offs that come with missing or late authorizations. Meticulous clinical documentation in a home care software provides easy and... Keep Reading
Hospice criteria for patients with renal disease as their terminal diagnosis includes assessing the non-disease-specific criteria alongside the disease-specific criteria. The renal disease Local Coverage Determinations (LCDs) are highly dependent on the decision not to seek dialysis or a kidney transplant and laboratory values, making renal eligibility one of the... Keep Reading
In this episode of Help Choose Home, we welcome Cheryl Hammons, CFE, CSA, strategic partnership director for Veterans Care Coordination, a business that helps qualified U.S. veterans and their surviving spouses access aid and attendance benefits provided by the Department of Veterans Affairs.
Veterans Aid and Attendance provides monthly payments to... Keep Reading
Every quarter, Medicare implements what they call “Dark Days,” a time period when users cannot submit claims through Direct Data Entry (DDE). During the Dark Days, Medicare brings the Common Working File (CWF) offline to install quarterly updates in the system.
Organization Operations During Medicare Dark Days
When a user submits batch... Keep Reading
There are many misconceptions about memory loss and depression today. While both conditions can be symptoms of a larger illness, neither is a direct result of the aging process in and of itself. Neither is an inevitable part of aging that should be expected.
Aging and Memory Loss
There are times when... Keep Reading
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey empowers hospice organizations by attracting referral sources, driving business growth and sustaining compliance with industry regulations, including the current pay-for-reporting requirements and the shift to value-based care on the industry’s horizon.
By evaluating hospice patient and caregiver experiences, the CAHPS... Keep Reading
Axxess founder and CEO, John Olajide, recently sat down with Edo Banach, the president and CEO of the National Hospice and Palliative Care Organization (NHPCO), for a conversation featured in NHPCO’s new podcast series, Leading Person-Centered Care. The wide-ranging conversation covered everything from John’s roots in Nigeria to how healthcare... Keep Reading
The Centers for Medicare and Medicaid Services (CMS) recently announced new funding opportunities for states to begin transitioning care from long-term care (LTC) facilities to home and community-based care settings. This funding presents tremendous growth potential for in-home care organizations and can also mean happier seniors and lower costs of... Keep Reading