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In the first part of this series (HHCAHPS 101), we learned about HHCAHPS and its importance. As we recall, HHCAHPS stands for The Home Health (HH) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey, and is designed to “measure the experiences of people receiving home health care from Medicare-certified... Keep Reading
Dear Friends, Axxess is on the move. As part of the company’s continued growth while providing best-in-class technology and service for our customers in the home health software market, we’ve announced plans to expand our corporate headquarters in Texas. This fall, we will be moving to a new 25,000-square foot... Keep Reading
There are millions of patients receiving care in the home every year across the country; this care ranges from skilled nursing to specialized nursing, therapy services etc. With so many patients receiving care, one begins to wonder if the quality of care and patient satisfaction is measured, and how it... Keep Reading
The Centers for Medicare & Medicaid Services (CMS) has issued four change requests that provide guidance on home health policy and claims processing issues, seeking to improve compliance and prevent program vulnerability. The first, Change Request 8699, prevents duplicate payments when overlapping inpatient and home health claims are out of sequence. The... Keep Reading
Generating new leads for your home care agency is essential if you want to grow your business and stay competitive in this crowded marketplace. However, outbound lead generation tactics of the past – cold calling, direct mail, and print advertising – while still an important part of marketing for many... Keep Reading
Mobile devices not only offer the nurse or therapist in the field the ability to easily document his or her services, but the addition of an electronic visit verification, right on the spot, when the care is delivered, makes the marriage between mobile and EVV a match made in Heaven.... Keep Reading
Effective January 1, 2015, OASIS assessment data will be submitted to CMS via the national OASIS Assessment Submission and Processing (ASAP) system. With the implementation of the OASIS ASAP system, home health agencies will no longer submit OASIS assessment data to CMS via their state databases.   Currently, agencies are allowed 30... Keep Reading
The U.S. Department of Health and Human Services (HHS) issued a rule today finalizing Oct. 1, 2015 as the new compliance date for health care providers, health plans, and health care clearinghouses to transition to ICD-10, the tenth revision of the International Classification of Diseases. This deadline allows providers, insurance... Keep Reading
Change is never easy, and in the case of home health, changes often come in clusters and are more challenging than ever. But one thing we can count on is change; it is inevitable.  How the home health industry prepares for these challenges dictates how we fare long-term. Agencies that... Keep Reading
Author: Rani Molla
The U.S.’s most dominant industries look a lot different than they did less than 25 years ago. From 1990 to 2013, the top industries by employment have changed from mostly manufacturing to mostly health-care and social-assistance jobs in the majority of states, according to a U.S. Bureau of Labor Statistics... Keep Reading
There are some big changes proposed for the CY 2015 Home Health Prospective Payment System (HH PPS), released in the Federal Register on July 7, 2014. These proposed changes are in the final consideration and comments phase, in which CMS and HHS (Centers for Medicare and Medicaid Services and Health... Keep Reading
What is an overpayment recovery request? State laws and regulations protect the rights of payers, physicians and other health care providers. The laws and regulations ultimately work to preserve the financial stability of the health care industry.  One type of regulation is the overpayment. According to CMS, the overpayment recovery request... Keep Reading

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