Steps to Generate CAHPS File

1. Within Axxess navigate to the Reports tab, and select Report Center.

2. Select report Survey Census (By              Date Range).

3. Select specific parameters:

a. Branch e.g. All Branches

b. Status e.g. All

c. Insurance: Medicare, Medicaid, and Advantage plans

d. Date Range e.g. month for report

4. Select Export to Excel.

5. Arrange the Excel report columns to            meet your Vendor’s specification.

Note: CAHPS vendor specification required