Training Videos


Watch Axxess Palliative Care training videos on demand.

Logging In


This training video provides step-by-step instructions for logging in and navigating the Axxess Planner in Axxess Palliative Care.


Axxess Planner


This training video provides step-by-step instructions for navigating the Axxess Planner in Axxess Palliative Care.


My Dashboard


This training video provides an overview of the dashboard in Axxess Palliative Care.


Main Menu


This training video provides an overview of the main menu in Axxess Palliative Care.


Profile Management


This training video provides step-by-step instructions for accessing and updating your profile settings in Axxess Palliative Care.


Message Center


This training video provides an overview of the Message Center in Axxess Palliative Care.


Patients Dashboard


This training video provides an overview of the Patients Dashboard in Axxess Palliative Care.


Admin Dashboard


This training video provides an overview of the Admin Dashboard in Axxess Palliative Care.


Company Setup: Company Information, Financial and Billing


This training video provides an overview of the Company Information and Financial & Billing tabs in Company Setup.


Company Setup: Clinical


This training video provides an overview of the Clinical tab in Company Setup.


Company Setup: Operations


This training video provides an overview of the Operations tab in Company Setup.


Company Setup: Scheduling


This training video provides an overview of the Scheduling tab in Company Setup.


Company Setup: Payroll


This training video provides an overview of the Payroll tab in Company Setup.


Company Setup: Notifications and Operations

This training video provides an overview of the Subscription Plans tab in Company Setup.


Adding Physicians


This training video provides step-by-step instructions for adding new physicians in Axxess Palliative Care.


Fee Schedule Setup


This training video provides step-by-step instructions for setting up payers and adding billing information and fee schedules in Axxess Palliative Care.


Adding Pharmacies


This training video provides step-by-step instructions for adding pharmacies in Axxess Palliative Care.


Custom Medications and Order Sets


This training video provides step-by-step instructions for adding custom medications and order sets in Axxess Palliative Care.


Adding DME


This training video provides step-by-step instructions for adding durable medical equipment in Axxess Palliative Care.


Adding Vendors


This training video provides step-by-step instructions for adding vendors in Axxess Palliative Care.


Adding Supplies


This training video provides step-by-step instructions for adding supplies in Axxess Palliative Care.


Adding Document Types


This training video provides step-by-step instructions for adding document types in Axxess Palliative Care.


Adding Adjustment Codes


This training video provides step-by-step instructions for adding adjustment codes in Axxess Palliative Care.


Adding Templates


This training video provides step-by-step instructions for adding templates in Axxess Palliative Care.


Lists and Databases


This training video provides step-by-step instructions for adding and editing lists and databases in Axxess Palliative Care.


Adding New Users


This training video provides step-by-step instructions for adding new users in Axxess Palliative Care.


Administrative Permissions


This training video provides an overview of the administrative permissions in Axxess Palliative Care.


Clinical, Billing and Report Permissions


This training video provides an overview of the clinical, billing and report permissions in Axxess Palliative Care.


Billing Permissions


This training video provides an overview of the billing permissions in Axxess Palliative Care.


User Payroll Settings


This training video provides an overview of employee-specific payroll settings in Axxess Palliative Care.


Payroll Task Approval


This training video provides step-by-step instructions for approving payroll tasks in Axxess Palliative Care.


Adding Inquiries


This training video provides step-by-step instructions for adding inquiries in Axxess Palliative Care.


Adding Referrals


This training video provides step-by-step instructions for adding referrals in Axxess Palliative Care.


Adding Referral Payer Sources


This training video provides step-by-step instructions for adding referral payer sources and checking for Medicare eligibility in Axxess Palliative Care.


Referral Documents, Referral Readiness and Preadmission Notes


This training video provides an overview of referral documents, referral readiness and preadmission notes in Axxess Palliative Care.


Converting a Referral to Pending or Non-Admit


This training video provides step-by-step instructions for converting a referral to pending or non-admit status in Axxess Palliative Care.


Initial/Comprehensive Assessment


This training video provides step-by-step instructions for completing an initial/comprehensive assessment in Axxess Palliative Care.


Consent Templates


This training video provides step-by-step instructions for managing consent templates in Axxess Palliative Care.


Schedule Dashboard


This training video provides an overview of the Schedule Dashboard in Axxess Palliative Care.


Quality Assurance Center


This training video provides an overview of the Quality Assurance (QA) Center in Axxess Palliative Care.


Orders Management


This training video provides an overview of the Orders Management screens in Axxess Palliative Care.


Co-Signature Overview


This training video provides an overview of the co-signature feature in Axxess Palliative Care.


Downloading Patient Charts


This training video provides step-by-step instructions for downloading patient charts in Axxess Palliative Care.


Advanced Scheduling


This training video provides an overview of the advanced scheduling process in Axxess Palliative Care.


Scheduling On-Call Visits


This training video provides step-by-step instructions for scheduling on-call visits in Axxess Palliative Care.


Care Coordination Note


This training video provides step-by-step instructions for completing a care coordination note in Axxess Palliative Care.


Spiritual Counselor Visit


This training video provides step-by-step instructions for completing a spiritual counselor visit in Axxess Palliative Care.


Psychosocial Visit


This training video provides step-by-step instructions for completing a psychosocial visit in Axxess Palliative Care.


Suicide Risk Assessment


This training video provides step-by-step instructions for completing a suicide risk assessment in Axxess Palliative Care.


Skilled Nurse Visit


This training video provides step-by-step instructions for completing a skilled nurse visit in Axxess Palliative Care.


Medication Profile


This training video provides step-by-step instructions for documenting patients’ medications in Axxess Palliative Care.


eMAR Overview


This training video provides an overview of the electronic medication administration record (eMAR) in Axxess Palliative Care.


Adding and Discontinuing Medications


This training video provides step-by-step instructions for adding and discontinuing medications in Axxess Palliative Care.


Allergies


This training video provides step-by-step instructions for adding, editing and discontinuing patient allergies in Axxess Palliative Care.


Drug Interactions


This training video provides step-by-step instructions for checking patients’ drug interactions in Axxess Palliative Care.


Infection Logs and Reports


This training video provides step-by-step instructions for documenting and monitoring patient infections in Axxess Palliative Care.


Incident Report


This training video provides step-by-step instructions for documenting patient incidents in Axxess Palliative Care.


COVID-19 Screenings


This training video provides step-by-step instructions for completing COVID-19 screenings for patients and caregivers in Axxess Palliative Care.


Creating Physician Orders


This training video provides step-by-step instructions for creating physician orders in Axxess Palliative Care.


Telehealth Visits


This training video provides step-by-step instructions for documenting telehealth visits in Axxess Palliative Care.


Discharging a Patient


This training video provides step-by-step instructions for completing a discharge visit in Axxess Palliative Care.


Documenting a Missed Visit


This training video provides step-by-step instructions for documenting a missed visit in Axxess Palliative Care.


Creating a Document Addendum


This training video provides step-by-step instructions for creating a document addendum in Axxess Palliative Care.


Mobile App Overview


This training video provides an overview of the mobile app in Axxess Palliative Care.


Axxess Physician Portal


This training video provides an overview of the physician portal in Axxess Palliative Care.


IDG Teams and Groups


This training video provides step-by-step instructions for setting up and managing IDG teams and groups in Axxess Palliative Care.


Manually Updating an IDG Summary


This training video provides step-by-step instructions for manually updating an IDG summary outside of routine visits in Axxess Palliative Care.


IDG Center


This training video provides an overview of the IDG Center in Axxess Palliative Care.


Billing Overview


This training video provides an overview of billing processes in Axxess Palliative Care.


Billing Dashboard


This training video provides an overview of the Billing Dashboard in Axxess Palliative Care.


Billing Requirements in Patient Charts


This training video provides an overview of the required billing items inside each patient’s chart in Axxess Palliative Care.


Axxess Revenue Cycle Management (RCM)


This training video provides an overview of the Axxess RCM platform.


Submitting Claims


This training video provides step-by-step instructions for submitting claims in Axxess Palliative Care.


Adding Authorizations and Billing Claims With Authorizations


This training video provides step-by-step instructions for adding authorizations and billing claims with authorizations in Axxess Palliative Care.


Creating Manual Claims


This training video provides step-by-step instructions for creating manual claims in Axxess Palliative Care.


Creating Manual Remittances and Linking Claims


This training video provides step-by-step instructions for creating manual remittances and linking claims in Axxess Palliative Care.


Report Center


This training video provides an overview of the Report Center in Axxess Palliative Care.


Billing Reports


This training video provides an overview of the billing reports in Axxess Palliative Care.


Requests for Emergency Access


This training video provides step-by-step instructions for requesting emergency access in Axxess Palliative Care.


Auditable Events


This training video provides an overview of auditable events in Axxess Palliative Care.


Patient Amendments


This training video provides step-by-step instructions for documenting patient amendments in Axxess Palliative Care.


Admitting a Patient Without a Visit


This training video provides step-by-step instructions for transitioning a patient from pending to admitted without scheduling an initial/comprehensive visit in Axxess Palliative Care.


Documenting a Death


This training video provides step-by-step instructions for documenting a death in Axxess Palliative Care. 


Provider Visit


This training video provides step-by-step instructions for completing a provider visit in Axxess Palliative Care.


Partner Connections


This training video provides step-by-step instructions for enabling Partner Connections in Axxess Palliative Care.


Patient Screenings


This training video provides step-by-step instructions for completing patient screenings in Axxess Palliative Care.


Continuity of Care


This training video provides step-by-step instructions on how to utilize the continuity of care feature to streamline communication between organizations and community providers.


Plan of Care


This training video provides step-by-step instructions for updating and signing the Plan of Care in Axxess Palliative Care.


Communication Notes


This training video provides step-by-step instructions for creating communication notes in Axxess Palliative Care.


Subjective, Objective, Assessment and Plan (SOAP) Note


This training video provides step-by-step instructions for documenting a SOAP note in Axxess Palliative Care.


Physical Therapy Visit


This training video provides step-by-step instructions for documenting a physical therapy visit in Axxess Palliative Care.


Clinical Measures and Clinical Measures Dashboard


This training video provides step-by-step instructions for locating and utilizing the Clinical Measures section and Clinical Measures Dashboard in Axxess Palliative Care.


Letter Generator


This training video provides step-by-step instructions for locating and utilizing the letter generator feature in Axxess Palliative Care.


Provider Problem List


This training video provides step-by-step instructions for locating and utilizing the provider problem list in Axxess Palliative Care.


Occupational Therapy Visit


This training video provides step-by-step instructions for documenting an occupational therapy visit in Axxess Palliative Care.


Speech Therapy Visit


This training video provides step-by-step instructions for documenting a speech therapy visit in Axxess Palliative Care.


Zarit Burden Interview


This training video provides step-by-step instructions for documenting the Zarit Burden Interview in Axxess Palliative Care.


GUIDE Visits


This training video provides step-by-step instructions for documenting GUIDE visits in Axxess Palliative Care.


Aide Care Plan and Aide Visit


This training video provides step-by-step instructions for documenting an Aide Care Plan and Aide Visit in Axxess Palliative Care.