The Home Health (HH) Care Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies.

Subscribe to AxxessCAHPS

The Home Health Care CAHPS (HHCAHPS) Survey is required for Medicare certified HH agencies that serve 60 or more patients over the previous 12 months, and conducted for home health agencies by approved Home Health Care

CAHPS Survey vendors.:

The survey is designed to meet the following three broad goals:

• To produce comparable data on the patient's perspective that allows objective and meaningful comparisons between home health agencies on domains that are important to consumers.
• Public reporting of survey results will create incentives for agencies to improve their quality of care.
• Public reporting will enhance public accountability in health care by increasing the transparency of the quality of care provided in return for public investment.

Development of the HHCAHPS Survey

In November 2002, the Quality Initiative was launched to ensure quality health care for all Americans through accountability and public disclosure. The initiative aims to (a) empower Americans with quality of care information to help them make more informed decisions about their health care, and (b) stimulate and support providers and clinicians to improve the quality of health care. The Quality Initiative was launched nationally in November 2002 for nursing homes (the Nursing Home Quality Initiative), and expanded in 2003 to the nation's hospitals and home health care agencies.