The following functionality is coming soon to Axxess Hospice. Axxess will alert you when this feature is available. Check your messages in Axxess Hospice for important alerts from Axxess.
Axxess Hospice now prompts users to update the patient’s service location when completing a discharge, readmission, recertification, or level of care change through a physician order. New fields also appear in the Service Locations section of each patient’s chart, so users have a more comprehensive view of patients’ service locations, and users can now set vendors as service locations. These enhancements streamline service location documentation and tracking.
To edit a patient’s service location, users must have permission to view and edit patient charts in Axxess Hospice. To set a vendor as a service location, users must have permission to view, add and edit vendors.
To give a user permission to view and edit patient charts, edit the user’s profile and navigate to the Permissions tab. In the Clinical section, select View and Edit next to the Patient Charts permission.
People tab ➜ People Center ➜ Edit ➜ Permissions tab ➜ Clinical section ➜ Patient Charts ➜ View/Edit
To give a user permission to view, add and edit vendors, navigate to the Administration section and select View, Add and Edit next to Vendors.
People tab ➜ People Center ➜ Edit ➜ Permissions tab ➜ Administration section ➜ Vendors ➜ View/Add/Edit
To set a vendor as a service location, navigate to the three-line menu in the top-right corner of the screen and select Vendors. On the Vendors screen, click Add Vendor to add a new vendor or Edit to edit an existing vendor. Select Vendor is a Service Location to indicate that the vendor is a service location where a patient could receive care.
➜ Vendors ➜ Add Vendor/Edit ➜ Vendor is a Service Location
When this option is selected, a new Service Location HCPCS field will appear. Add the appropriate HCPCS codes based on the facility type and click Save to save the vendor settings. The options you select in the Service Location HCPCS field will determine what options are available for selection in the Select Location field when adding the vendor as the patient’s service address.
To add a new service location to a patient’s chart, navigate to the desired patient’s chart and click Edit Profile. Navigate to the Service Locations section of the Demographics tab.
Patients tab ➜ Patient Charts ➜ Edit Profile ➜ Demographics tab ➜ Service Locations section
The following columns will appear next to each service location: Facility Name, Start Date, Start Time, End Date and End Time. The End Time field populates based on the start time of the next service location.
When Home – Q5001 is selected as the service location, the Facility Name field will display Not Applicable. All changes made in the Service Locations section will appear in the Activity Log under the Admin tab.
To add a new service location, click Add Service Location.
In the Add Service Location window, start typing the facility name in the Facility Name field. The list of available facilities will filter to match your search. Select the desired facility. Once selected, the address associated with the facility will automatically populate in the address fields.
The Select Location field will display the options selected from the Service Location HCPCS field in the vendor’s setup. When entering a facility without setting up vendors, all options will be available in the Select Location field. Setting up vendors is recommended to avoid billing errors.
If the patient’s service location is their home, leave the Facility Name field blank and select Home – Q5001 from the Select Location menu.
When Complete is selected on a physician order, the system will now ask the user if they want to update the patient’s service location. Select Yes to update the patient’s service location in the Service Locations section of the patient’s chart.
The same pop-up will appear when completing a Discharge Visit, LPN/LVN Discharge Visit, or Unattended Discharge Visit. When a pending patient is updated to active and the RN Initial/Comprehensive Assessment and RN Comprehensive Assessment are signed and dated, the same pop-up message will appear.
The same pop-up will appear when completing an RN Recertification Visit.
